How We Use the Information We Gather
OC Rugged Laptops may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. OC Rugged Laptops collects that information in order to:
- Process an order;
- Verify your identity for payment authorization;
- Contact you regarding your order status;
- Ship your order to you;
- Send you news from OC Rugged Laptops or Mobile PCC, LLC (if you request);
- Generate anonymous statistics; and
- Provide you with an excellent shopping experience.
Once OC Rugged Laptops gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although OC Rugged Laptops may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers. We use non-identifying and aggregate information to better design our Web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
OC Rugged Laptops Communication
OC Rugged Laptops offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to OC Rugged Laptops.
Sending this Product to a Friend
When you e-mail a product to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that OC Rugged Laptops send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
OC Rugged Laptops occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at OC Rugged Laptops, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless OC Rugged Laptops gives prior notice and choice.
To opt out of receiving communications from OC Rugged Laptops, just select "unsubscribe" on our subscription status page and enter the requested information. Or you can make your request in person by contacting a customer service associate by e-mail atcustomerservice@OCRuggedLaptops.com.
Updating Personal Information
If the personal information OC Rugged Laptops has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to customerservice@OCRuggedLaptops.com.
OC Rugged Laptops is committed to protecting the privacy of your personal information. To protect the information you send from your computer to OC Rugged Laptops' e-commerce system, this information — including your credit card number, name, and address — are encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information.
OC Rugged Laptops continuously reviews its policies and practices to ensure that all customer information remains secure.
Use of Technology
OC Rugged Laptops collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. OC Rugged Laptops' servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help OC Rugged Laptops collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with OC Rugged Laptops partners, but your IP address will not be distributed.
Contacting OC Rugged Laptops
To provide the best customer service possible, OC Rugged Laptops provides multiple methods for clients to ask questions and provide feedback.
Via the "Contact Us" link, OC Rugged Laptops allows clients to e-mail customerservice@OCRuggedLaptops.com. This provides direct contact to a OC Rugged Laptops customer service team member, who reads each e-mail and tries to promptly answer your questions. OC Rugged Laptops may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the OC Rugged Laptops Web site or the shopping experience in general, as we always appreciate feedback.
Fraudulent Charge Protection
If a third party obtains your personal information from a purchase made with OC Rugged Laptops and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, OC Rugged Laptops will cover up to the entire $50.*
The only time OC Rugged Laptops will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.
If you have questions about this privacy statement, please contact the OC Rugged Laptops customer service department atcustomerservice@OCRuggedLaptops.com.
* OC Rugged Laptops will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on OC Rugged Laptops' secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.
OC Rugged Laptops is owned and operated by Mobile PCC, LLC. This entire statement is valid for OC Rugged Laptops and Mobile PCC, LLC.